Listening that leads to co-creation.
Engagement that brings the right voices into the process and shapes meaningful decisions.
What we do
We help organisations:
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identify and prioritise stakeholders and audiences
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understand influence, interest and relationships
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map stakeholder needs, concerns and expectations
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identify gaps, risks and “missing voices” in existing engagement
Stakeholder mapping and insight
Effective engagement starts with clarity about who needs to be involved and why. This creates a clear foundation for focused, proportionate and effective engagement.
Stakeholder engagement planning and delivery
We design engagement approaches that are appropriate to the context, the audience and the decisions being made. We help organisations move from ad hoc engagement to structured, intentional approaches that support progress and delivery.
Our work includes:
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stakeholder engagement strategies and plans
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targeted engagement for programmes, policy and change
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facilitation of workshops, roundtables and engagement events
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support for leaders and teams in stakeholder conversations
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development of practical engagement materials and tools
Meaningful consultation
We support consultations that are designed to inform decisions, not just demonstrate activity. This ensures consultations are credible, inclusive and useful, and that participants can see the difference their input has made.
We help organisations:
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design consultations with clear purpose, scope and decision points
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determine appropriate and proportionate sample sizes to ensure consultation findings are representative and credible
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choose the right methods to reach the right audiences
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create accessible, well-structured consultation materials and questions
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analyse and synthesise feedback in a transparent, credible way
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clearly communicate what was heard and how it was used
Stakeholder engagement training
We deliver a one-day training course built around Fellshore’s Stakeholder Impact Framework, giving teams a clear, practical structure for planning and delivering engagement and consultation.
We help organisations:
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identify and prioritise stakeholders
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understand stakeholder influence, interests and perspectives
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design engagement and consultation that is proportionate and purposeful
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choose appropriate methods for different audiences and decisions
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close feedback loops and communicate how input has been used
Teams leave with:
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a shared framework and language for engagement
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practical tools they can apply immediately
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greater confidence in engaging stakeholders consistently and credibly
