Making complex things make sense.
Strategic communications that align teams, engage stakeholders and support delivery.
What we do
Internal communications
Strong internal communications are essential for delivery, culture and change, yet they are often resourced, uncoordinated, transactional, or reactive. This includes everything from targeted audits and employee engagement reviews, through to full internal communications strategies and implementation support.
We help organisations:
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audit and review internal communications, channels and practices
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understand how information really flows (and where it breaks down)
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develop clear, values-led internal communications strategies
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support leadership visibility, engagement and two-way communication
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design and implement practical plans that improve understanding and alignment
Communications strategy, narrative and messaging
We help organisations set clear direction for their communications, shaping strategy, narrative and messaging so people understand what you are trying to achieve and how it fits together. The result is a shared language that supports internal alignment and external credibility.
Our work typically includes:
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communications strategies and delivery plans
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stakeholder mapping and prioritisation
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organisational and programme narratives
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clear, consistent messaging frameworks
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leadership messaging and core storylines
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translating complex policy, research or delivery into plain English
Communications assets and campaigns
We work with organisations to design and deliver communications that support priorities and drive engagement. We often work alongside evaluation, policy and delivery teams to ensure communications are evidence-led and reflect reality.
This includes:
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integrated campaigns linked to strategic objectives
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digital communications and marketing (web, social, email)
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events and engagement activity (launches, briefings, roundtables)
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content development (web pages, reports, blogs, briefings, annual reviews)
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stakeholder and partner communications toolkits
Change communications
and implementation support
We support organisations through periods of change, from significant internal change (new strategies, operating models or ways of working) to externally visible change (programme launches, policy change or system reform).
We support:
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implementation of communications strategies and plans
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development of practical tools, templates and guidance
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capability-building for leaders and teams
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ongoing advisory support during periods of change
